Privacy Policy

At KUBOTA (Deutschland) GmbH, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when using our website www.farmtrac-eu.com (hereinafter, the “Website”). As the data controller, we are committed to processing your personal data lawfully, fairly, and transparently in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This Policy sets out your rights, how to exercise them, and our data protection obligations.

1. Data Controller
KUBOTA (Deutschland) GmbH
Senefelderstraße 3-5, 63110 Rodgau, Germany
Email: support@farmtrac-eu.com

2. User Consent
By using our Website, you consent to the collection and use of your personal data as outlined in this Policy.
You may withdraw your consent at any time. Withdrawal will not affect the lawfulness of any processing carried out prior to withdrawal.

Continued use of the Website following updates to this Policy will be deemed acceptance of those changes.

3. Personal Data We Collect
We collect personal data when you submit forms or contact us via the Website. This may include:
• Full name
• Email address
• Telephone number
• Postal address
• Company name

Providing this information is voluntary, but it may be necessary to access certain services.

4. Purpose of Data Processing
We use your personal data for the following purposes:
• To communicate with you, including technical support, offers, and updates.
• To send commercial offers via email.
• To contact you by phone for enquiries or quotes.
• To send newsletters (if opted in).
• To process contracts and transactions.
• To publish product reviews or comments.

All processing is based on your consent, contractual necessity, legal obligation, or our legitimate interest.

5. Data Sharing
We do not share your personal data with third parties unless required by law or with your explicit consent.

6. Your Rights
Under the GDPR, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us at support@farmtrac-eu.com
You also have the right to lodge a complaint with your local data protection authority.

7. Cookies
Our Website uses cookies to:
• Maintain secure sessions
• Improve user experience
• Collect analytics
• Show relevant advertising

You can manage or disable cookies in your browser settings. Blocking cookies may impact Website functionality.

Types of cookies we use:
• Session cookies – deleted when you close your browser.
• Persistent cookies – stored until deleted or expired.

Some cookies may be set by third-party service providers.

8. Data Security & Retention
We implement technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.
Your data is stored securely and only accessed by authorised personnel.

Data will be retained only as long as necessary for the purposes stated, including legal and contractual obligations.

9. Changes to this Policy
We may update this Privacy Policy to reflect legal or operational changes.
Please check this page regularly. The latest update date appears at the top.

10. Contact
For any questions or concerns regarding this Privacy Policy, please contact:

KUBOTA (Deutschland) GmbH
Senefelderstraße 3-5, 63110 Rodgau, Germany
Email: support@farmtrac-eu.com